Shipping Policy

Can I Have Different Billing and Shipping Addresses?
CMD Watch highly recommends that the billing and shipping address are identical whenever possible to avoid shipment delays. Every address and phone number submitted to CMD Watch will be verified. We do offer the option of shipping to a different address than the billing address. However, if your shipping address is different from your billing address, our customer service department will contact you for verification documents prior to your order being shipped.

Shipping Procedures:
For security reasons and due to product value, a signature of receipt will be required upon delivery of your watch by the carrier. If you are unable to sign upon delivery, you must then pick up your watch at the shipping facility designated by the carrier. If your watch is not collected within the timeframe indicated by the carrier and is returned to CMD, you will be responsible for freight and return shipping charges.

Most orders will typically ship within 1–3 business days. Processing times may be longer during high volume periods. You will be provided the carrier name and tracking number via email by the carrier once your order ships.

CMD Shipping Charges and Estimated Times of Delivery
Estimated time of delivery is 3 to 5 business days.
Orders placed after 14:00 WIB Time Zone will not be processed until the following business day (holidays excluded).

Contact Us
If there are any questions regarding this shipping policy, you may contact CMD using the information below.

www.cmd-watch.com
Gedung Metro Pasar Baru Lt. Dasar
Jl. H Samanhudi No. 115, Sawah Besar
Jakarta Pusat 10710

p. (021) 380 8479