Warranty Policy

The warranty starts from the date of purchase and covers all defects in materials and workmanship. It does not apply to normal wear and tear or to abuse and excludes the watch case, crystal (glass), strap, bracelet and charging unit (if included). In the event of a defect or malfunction within the warranty period, your watch will be serviced under the limited warranty terms.

Disclaimer: The warranty does not apply to damage caused, in CMD Watch sole discretion, by tampering with or opening the watch case. Defects or damage resulting from repairs, tampering, or opening the watch case by anyone other than an CMD Watch Authorized Service Facility will void the warranty.

Repairs should be mailed to:

CMD Watch Service Cetre
Gedung Metro Pasar Baru Lt. Dasar
Jl. H Samanhudi No. 115, Sawah Besar
Jakarta Pusat 10710

When shipping a repair, it is advised that you use secure packaging, a traceable carrier and insure the package for the full value, as CMD Watch Special Ops is not responsible for packages that we do not receive.

Please be sure to include your complete contact information and return shipping address.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.cmd-watch.com
Gedung Metro Pasar Baru Lt. Dasar
Jl. H Samanhudi No. 115, Sawah Besar
Jakarta Pusat 10710

p. (021) 380 8479