Manage
Warranty

If the CMD WATCH specified in this guarantee experiences a failure under normal use and service resulting from any defects in material or workmanship, it will be repaired and/or adjusted at no extra charge for a period of two year from the original purchase date. Should a failure or other problem occur, take the watch under guarantee together with the guarantee booklet to the CMD SERVICE CENTRE or visit www.cmd-watch.com for the details.

Caution
1. The guarantee is voided in the following cases:

• Failure resulting from misuse or carelessness.
• Failure caused by fire, earthquake, and other disasters.
• Failure resulting from an improper repair and modification.
• The guarantee booklet is not submitted with the watch to be repaired or the information listed on it is incorrect or invalid.

2. The watch glass, bracelet/strap, and cell battery are not covered under the terms of this guarantee.
3. In repair, the case, dial plate, hands, glass, and bracelet/strap may be replaced with equivalent parts.
4. Please note that repair costs may be charged in cases where the information for the authorized distributor or place of purchase or both is missing or incomplete, even for products submitted within the valid guarantee period that would normally be covered by the terms of the guarantee.

For type of your watch, you can find on the product box

If your watch has stopped or is running late, please ensure that it is fully winded by turning the crown 10 times completely. If the issue persists after winding, please contact our customer service team at service@cmd-watch.com for further assistance and support.

send your email to service@cmd-watch.com with the photo of your watch

All of our CMD watch 20 ATM. This makes them perfect for everyday activities such as encountering, swimming, water splashes, hand washing, and exposure to rain.

please see watch back case

To claim a warranty issue, please visit our warranty page at cmd-watch.com/warranty.